• Intake Coordinator - Working From Home

    Job Locations US-Work From Home
    Job ID
    # of Openings
  • Overview

    About WorkCare: 


    Our mission is Protecting and Promoting Employee Health – from Hire to Retire.


    WorkCare, Inc., is a physician-owned national occupational health service company founded in 1984. We currently serve more than 1 million client employees across the U.S and abroad with integrated employee health management solutions that include Incident Intervention™ 24/7 telephonic injury triage and return-to-work follow-up; On-site Services; Medical Exams & Travel program management; Consulting Occupational Physicians; Leave & Disability Clinical Support; and preventive interventions including wellness education, industrial athlete/athletic trainer programs, industrial  massage and bio-ergonomic assessments.


    We are currently looking for a Full Time Intake Coordinator to join our Team.  This is a working from home position. 



    This position will be responsible for:

    • Answering and directing incoming calls to appropriate associates
    • Entering cases into database system

                Creating case by obtaining employee demographic information

                Send appropriate notification to the client
                Task Clinician follow-up


    • Review after hour messages and Clinician notes

                Create a case (if applicable)

                Enter documentation

                Send notification to the client

                Assign Clinician to created case


    • Providing assistance to WorkCare Clinicians in case follow up, clinic visitations, medical records and case notes
    • Contact clinics or hospitals to obtain employee medical records as needed
    • Enter and create cases received from other departments
    • Based on state guidelines schedule clinic visits for



                      II department

    • This position will also provide administrative support as needed to the Incident Intervention department.


    • Must have a High School degree or equivalent. College degree is highly preferred.
    • 1-3 years of experience. Medical Assistant looking to do administrative work preferred.
    • Must have excellent computer skills including knowledge of Word, Excel, PowerPoint, and Outlook.
    • Must have excellent attention to detail.
    • Strong organizational skills required.
    • Must have excellent written and oral communication skills.
    • Requires a demonstrated ability to learn new software and maintain confidentiality.
    • Must have the ability to multitask and prioritize competing deadlines.
    • Medical terminology and background a plus.


    Premium compensation for bi-lingual Spanish speaking




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