Our mission is Protecting and Promoting Employee Health – from Hire to Retire.
WorkCare, Inc., is a physician-owned national occupational health service company founded in 1984. We currently serve more than 1 million client employees across the U.S and abroad with integrated employee health management solutions that include Incident Intervention™ 24/7 telephonic injury triage and return-to-work follow-up; On-site Services; Medical Exams & Travel program management; Consulting Occupational Physicians; Leave & Disability Clinical Support; and preventive interventions including wellness education, industrial athlete/athletic trainer programs, industrial massage and bio-ergonomic assessments.
WorkCare is seeking qualified candidates for a Director, Medical Management and Accommodation Services.
This position can work remotely, in Anaheim, CA, Salt Lake City, UT or Alameda, CA and requires travel to Anaheim and client locations across the US ~25% of time.
The director of medical management and accommodation services is responsible for both the operational oversight and client relationship management for a dedicated national client program. The program is under development and provides an exciting opportunity for a talented candidate to be involved in an innovative design and implementation of a new service model. The director, in collaboration with the COO/CIO, will develop and maintain a roadmap to outline the ongoing phases for implementing and designing the additional services which will evolve quickly, especially within the first 12 months.
As the primary business contact for the client, this position is expected to provide excellent customer service, as well as represent client needs and goals within the organization. The Director will strive to understand the client culture and business objectives to build a deep account relationship. The Director will also oversee quality assurance, manage case escalations raised by the client, and deliver monthly and annual reports. The successful candidate will be able to handle ambiguity, stressful situations and deadline pressure with the utmost professionalism.